Pharmacy benefits in New York are provided through Express Scripts, Inc. (ESI). To find an Express Scripts participating pharmacy:
For Empire Medicaid members, visit the ESI Empire pharmacy locator tool.
For Essential Plan members, visit the ESI Essential Plan pharmacy locator tool.
Questions?
- Members:
Members can call 1-800-300-8181 (TTY 711), Monday through Friday, from 9 a.m. to 6 p.m.
- Pharmacies:
Express Scripts Pharmacy Helpdesk: 1-800-824-0898