Pharmacy Information

Please refer to the preferred drug list (PDL) when prescribing for Empire members. This guide does not contain a complete list of drugs; rather it lists the preferred drugs within the most commonly prescribed therapeutic categories.

Though most medications on the Preferred Drug List (PDL) are covered without prior authorization (PA), a few agents will require you to contact the Empire Pharmacy Department for authorization.

You may reach the Empire Pharmacy Department at 1-800-450-8753
8 a.m. – 7 p.m. Monday through Friday
10 a.m. – 2 p.m. on Saturday

Retail Pharmacy Fax number is 1-844-490-4877

Medical Injectables Fax number is 1-844-493-9206

Additional Resources