Plan Information


Empire BlueCross BlueShield HealthPlus (Empire) is a wholly owned subsidiary of Anthem, Inc. (Anthem). As a leader in managed health care services for the public sector, Empire Corporation’s subsidiary health plans provide health care coverage exclusively to low-income families, seniors and people with disabilities. Empire is an award-winning Prepaid Health Service Plan (PHSP) that provides and manages government-sponsored health insurance programs to eligible members in the five boroughs of New York City as well as Nassau, Suffolk, Westchester and Putnam counties. Currently, we provide Child Health Plus (CHPlus), Medicaid Managed Care (MMC) and Managed Long-Term Care (MLTC) services to over 400,000 members and are one of the largest health plans in New York City.

We’re dedicated to improving the quality of life of each member by providing the best and most reliable health care to the communities we serve. Our extensive community outreach efforts were recognized by the American Association of Health Plans’ Community Leadership Award.

New York State Medicaid Website

Behavioral health services

The Empire Behavioral Health program was created to manage the needs of members seeking treatment for substance abuse and mental health disorders. Each member’s treatment should be individualized to focus on improving the member’s overall well-being and involve coordination of care with the member’s PCP, other treating providers and referrals for community support services when necessary.

The following resources are available to assist Behavioral Health providers with meeting the needs of members with behavioral health disorders:

Please also review the Behavioral Health section of the provider manual accessible on this website under Provider Support > Manuals, Directories and Quick Reference.

Looking for Behavioral Health forms?